At MedRobe, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online.
Information We Collect
When you shop with MedRobe, we may collect:
- Personal details: name, phone number, email, shipping/billing address.
- Order details: items purchased, payment method, and transaction history.
- Account details (if you register): username, email, and saved addresses.
- Technical data: IP address, device info, browser type, and cookies.
How We Use Your Information
Your information is used to:
- Process and deliver your orders.
- Communicate about your order, promotions, or updates.
- Improve our website, products, and customer experience.
- Send marketing via email, SMS, or WhatsApp (you can opt out anytime).
- Run advertising campaigns using tools like Google Analytics and Facebook Pixel.
- Comply with laws and prevent fraud.
Sharing Your Information
- We never sell or rent your personal information.
- Your data is shared only with trusted partners (e.g., courier services, payment processors) to complete your order.
- We may disclose information if required by Pakistani law.
Data Security
We use reasonable technical and organizational measures to safeguard your data. However, no online system is 100% secure.
Cookies & Tracking
Our website uses cookies and tracking tools (like Google Analytics and Facebook Pixel) to:
- Remember your preferences.
- Analyze traffic and improve performance.
- Show you relevant ads.
You can disable cookies in your browser, but some site features may not work properly.
Your Rights
You may:
- Request access to the personal data we hold about you.
- Ask us to correct or update your details.
- Opt out of marketing communications anytime.
Contact Us
For privacy concerns, contact us at:
📧 themedrobe@gmail.com
📱 WhatsApp: +92 335 3363665